Dear Guests,Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed our hotel's location, spacious and comfortable room, and the beautiful view from the 5th floor.We appreciate your feedback regarding the breakfast offerings and will take it into consideration as we continuously strive to enhance our guests' experiences. Your input is invaluable in helping us improve.We hope to welcome you back in the future for an even better stay.Warm regards,Sofia Palace Hotel Team
Dear Guest,Thank you for choosing to stay at our hotel in the center of Sofia and for sharing your feedback.We are pleased to hear that you enjoyed our central location, clean rooms, comfortable beds, and the friendly service provided by our staff. We're also glad that you found our breakfast buffet to be satisfactory.We regret to learn about the issues you experienced with the air conditioning and the scent in the bathroom. We take these matters seriously and will address them to ensure a more comfortable experience for all our guests in the future.Your feedback is invaluable to us as it helps us to improve our services. We hope to have the opportunity to welcome you back and provide you with an even better experience.Kind regards,Sofia Palace HotelManagement Team
Dear Guest,Thank you for your feedback and for choosing our hotel for your stay in central Sofia. We are delighted to hear that you appreciated our convenient location and the comfort we offer.We hope you had a pleasant stay and look forward to welcoming you back in the future. Best regards,The Hotel Sofia Palace Team
